Privacy Policy

1 Introduction

tg777.11 ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the tg777.11 platform. This Privacy Policy describes how tg777.11 collects, uses, stores, shares, and protects personal information in connection with the operation of its online gaming and betting services, which are primarily offered to users in the Philippines.

This policy is intended to be read alongside our Terms & Conditions and Responsible Gaming Policy. Together, these documents form the complete framework governing your relationship with tg777.11. In the event of any conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail.

We take our obligations under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules seriously. Our data processing practices are designed to be transparent, proportionate, and respectful of your rights as a data subject.

2 Data Controller

For the purposes of applicable data protection law, tg777.11 is the data controller responsible for your personal data collected through the platform. As data controller, tg777.11 determines the purposes and means by which your personal data is processed.

If you have any questions about how tg777.11 handles your personal data, or if you wish to exercise any of your rights as a data subject, you may contact our Data Protection Officer using the details provided in Section 16 of this policy.

3 Data We Collect

tg777.11 collects the following categories of personal data from users of the platform:

tg777.11 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of a responsible gaming self-assessment.

4 How We Collect Data

tg777.11 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Data collected automatically when you use the platform, including cookies, web beacons, server logs, and similar tracking technologies that record your device information, IP address, and browsing behaviour on tg777.11.
• Third-party sources: Data received from identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and regulatory databases where tg777.11 is required to conduct due diligence checks.
• Publicly available sources: In limited circumstances, tg777.11 may supplement your data with information from publicly available sources for the purpose of verifying your identity or investigating suspected fraud.

tg777.11 will always inform you at the point of collection if providing certain data is mandatory or optional, and the consequences of not providing it where it is required.

5 How We Use Your Data

tg777.11 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your tg777.11 account, including processing your registration, verifying your identity, and managing your account settings.
• Transaction processing: To process deposits, withdrawals, and bonus payments through your chosen payment method, including GCash, PayMaya, BDO, BPI, and Metrobank.
• Legal and regulatory compliance: To fulfil tg777.11's obligations under Philippine law, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and reporting duties to relevant regulatory authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other illegal conduct on the platform.
• Responsible gaming: To monitor your gaming activity for signs of problem gambling, enforce self-exclusion requests, and apply account limits in accordance with our Responsible Gaming Policy.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform improvement: To analyse usage patterns, conduct research, and improve the features, performance, and user experience of tg777.11.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time through your account settings.

6 Legal Basis for Processing

tg777.11 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform the contract between you and tg777.11, including account management, transaction processing, and the provision of gaming services.
• Legal obligation: Processing required to comply with tg777.11's legal and regulatory obligations, including AML/KYC requirements, tax reporting, and responses to lawful requests from Philippine authorities.
• Legitimate interests: Processing carried out for tg777.11's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Where tg777.11 relies on legitimate interests as the legal basis for processing, we conduct a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You may request information about any such balancing test by contacting our Data Protection Officer.

7 Data Sharing

tg777.11 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances and with the following categories of recipients:

• Payment processors: GCash, PayMaya, BDO, BPI, Metrobank, and other payment service providers, solely for the purpose of processing your financial transactions.
• Identity verification providers: Third-party KYC and AML service providers engaged by tg777.11 to verify your identity and conduct due diligence checks as required by Philippine law.
• Regulatory authorities: PAGCOR and other relevant Philippine regulatory bodies, where tg777.11 is required by law or licence conditions to report certain information.
• Law enforcement agencies: Philippine law enforcement and government agencies, where tg777.11 is legally compelled to disclose information or where disclosure is necessary to prevent or investigate criminal activity.
• Technology service providers: Cloud hosting providers, cybersecurity firms, and platform infrastructure providers engaged by tg777.11 under strict data processing agreements that prohibit them from using your data for any purpose other than providing services to tg777.11.
• Professional advisers: Lawyers, auditors, and accountants engaged by tg777.11, subject to professional confidentiality obligations.

All third parties with whom tg777.11 shares personal data are required to implement appropriate technical and organisational security measures and to process your data only in accordance with tg777.11's instructions and applicable law.

8 Data Retention

tg777.11 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• KYC and identity documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by applicable law.
• Customer support communications: Retained for up to three (3) years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Marketing consent records: Retained for the duration of your consent and for a reasonable period thereafter to demonstrate compliance.
• Technical and usage data: Retained for up to two (2) years for platform security and improvement purposes, unless a longer period is required for fraud investigation.

Upon expiry of the applicable retention period, tg777.11 will securely delete or anonymise your personal data in accordance with its data disposal procedures. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical and analytical purposes.

9 Cookies & Tracking Technologies

tg777.11 uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage) to enhance your experience on the platform, maintain your session, and gather analytical data about platform usage.

The following categories of cookies are used on tg777.11:

• Strictly necessary cookies: Essential for the operation of the platform, including maintaining your login session and enabling core gaming functionality. These cannot be disabled without affecting platform performance.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience.
• Analytical cookies: Used to collect aggregated, anonymised data about how users interact with tg777.11, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts on the platform.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of tg777.11 and your ability to access some features of the platform.

10 Data Security

tg777.11 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and tg777.11's servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of platform infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with applicable law.

While tg777.11 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying tg777.11 immediately if you suspect any unauthorised access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, tg777.11 will notify you and the relevant Philippine regulatory authority in accordance with the requirements of the Data Privacy Act of 2012.

11 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tg777.11:

• Right to be informed: The right to be told how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data tg777.11 holds about you, along with information about how it is being used.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data held by tg777.11.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to tg777.11's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe tg777.11 has not handled your personal data in accordance with applicable law.

To exercise any of these rights, please contact tg777.11's Data Protection Officer using the details in Section 16. tg777.11 will respond to all valid requests within thirty (30) days. In complex cases, this period may be extended by a further sixty (60) days, with notice provided to you.

Please note that some rights are subject to limitations and exceptions under Philippine law. For example, tg777.11 may be unable to delete data that it is legally required to retain for AML or regulatory compliance purposes.

12 Children's Privacy

tg777.11 employs age verification measures during the registration process to prevent underage access to the platform. If you are a parent or guardian and believe that your child has registered on tg777.11, please contact us immediately using the details in Section 16 so that we can take appropriate action.

13 International Data Transfers

tg777.11 primarily processes and stores personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in countries outside the Philippines — for example, where tg777.11 uses cloud infrastructure or technology service providers with servers located abroad.

Where such transfers occur, tg777.11 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law. tg777.11 will not transfer your personal data to a country that does not provide an adequate level of data protection without implementing appropriate safeguards.

By using tg777.11, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards described above.

14 Third-Party Links

The tg777.11 platform may contain references to third-party services, such as payment providers and game content suppliers. tg777.11 is not responsible for the privacy practices of these third parties, and this Privacy Policy does not apply to any data collected by them through their own platforms or services.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of tg777.11, particularly your chosen payment provider (e.g., GCash, PayMaya, BDO, BPI, or Metrobank), as their data handling practices are governed by their own policies.

15 Policy Updates

tg777.11 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users through the platform's notification system and update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how tg777.11 protects your personal data. Your continued use of the platform following the posting of any changes constitutes your acknowledgement of the updated policy.

If any update to this Privacy Policy materially affects your rights or the way tg777.11 processes your personal data in a manner that requires your consent, we will seek your consent before applying the change to your data.

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tg777.11 handles your personal data, please contact our Data Protection Officer. We aim to acknowledge all data-related enquiries within 72 hours and to provide a full response within 30 days.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with tg777.11's response to your data privacy concern. For more information about your rights under Philippine data protection law, visit the NPC's official resources.

For responsible gaming support, please visit our Responsible Gaming page. For general platform questions, visit our FAQ page.